todays topic is Microsoft’s Windows 10 October update and some much needed information regarding this update. Microsoft has in resent weeks started to release and push the October update for computers and devices running Windows 10. This update brings small bug fixes, some more features and anti-virus definition updates, for the most part it is as expected another ordinary update.
Microsoft has since pulled the update and stopped pushing it to their devices due to reports from some users that have reported data loss in their documents directory. The most extreme case reported was a user with a folder of just shy of 200 GB’s of data that vanished after the update. The reported user took action to recover his lost data by rolling back the update (a process that sets the computer back to a state before the latest update installed on the computer) even after the roll back the user reported that the data was not visible, unfortunately his data seamed to have vanished after the update. As much as we wish that this was only one isolated case, it isn’t. although this has been seemingly isolated to a very small group of users we still continue to advise our clients to have a backup of their data.
Data recovery has rapidly become a large source of business for our company, but it doesn't have to be this way, we would much rather help you store your data safely instead. Coastal Custom Computers and our staff push the need for a backup strongly for our clients. We know that sometimes data loss and accidental deletion of data can happen, in that event we can help you! We are a big advocate of physical backup hard drives for your devices so you have your data physically with you. Secondly some users are worried of fire, flood or tsunami, in this event we advocate to also have your most precious data (family photos, tax and medical records, wills, and other highly important data) be stored with a cloud service, this allows your data to be stored on your computer, your backup drive, and a cloud service offsite.
Windows and Mac users we recommend Microsoft OneDrive and DropBox, Both services are very reliable and free (at time of writing) from 10-50GB depending on the service you choose. This is a great free service that we implore all our clients to use! Importantly remember to use a password that you will remember and secondly when setting up your cloud service use an email address that you have access to. All to often we see clients that have stored their data in a cloud account that they can not access due to the client changing their email address and not updating their email on their could account. Cloud storage accounts can pose to be difficult to reset without access to the email that the cloud service has on file.
(UPDATE) Microsoft has started to re-release the October update for Windows 10 and released a statement that reads “We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation,” says Microsoft’s John Cable, director of program management for Windows Servicing and Delivery. We do not anticipate to see any more updates as worrying as the October update any time soon, if we hear anything more we will let our clients know of such change.
As always, thank you for visiting our official blog remember to check back often.
Greg Dotson, Owner - Operator - Coastal Custom Computers And Electronics.